FAQ

Frequently Asked Questions

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Websites are quoted as a fixed bid project. The cost structure is based on the package selected, the complexity of functionality, the size of the website, and the need for marketing support such as search engine optimization, e-commerce, copy-writing, and social media integration. Every project is unique and we try to make sure our pricing is based on your specific needs and not what we think the market will tolerate.

Bruce Marcia and Associates offers fully customized, unique dealer website designs starting at $1500.00, and page development is $50 each. Pricing for other services and functionality are outlined separately on our pricing page to help you determine and control the amount of your investment. We also provide our clients with a detailed estimate before any work begins.

This question is difficult to answer since this varies greatly by client. A custom dealer site can take as little as two to four weeks and a large, complex B2B website can take one to three months. Similar to costing, the timeframe for implementation varies on complexity and the number of web pages and blog posts. If client is responsive to required information to design website, the sooner the website will be completed.
All-inclusive web design packages include SEO, guidance in the development of the marketing message and content, as well as input of the final website copy. The project is designed around helping clients create an online marketing presence that encourages both targeted traffic and conversions.
The beauty of Drupal, WordPress and Joomla is the ease of use it provides. Each all inclusive website design project will include four hours of website administration training, so that our clients become more than capable of updating and adding website pages as required. Since some clients do not want to maintain their own websites, we offers ongoing maintenance packages. If you want training and you didn’t purchase an all inclusive package, we’re happy to provide training at our standard hourly rate of 40.00 per hour.
faq-img1We specialize in XHTML, CSS and Flash, JavaScript, DHTML, XML, PHP, and others. Although it’s unlikely, if there’s something we can’t solve, we can reach out to our network of partners for additional services (at no additional cost to you).
faq-img1Absolutely! In fact, we encourage it. We build your website on our development server, and provide you with a username and password so that you can log in and monitor the progress of your site. During this phase, we encourage your feedback if something isn’t quite the way you envisioned it or if you’ve changed your mind. Once your site is ready and you have provided your approval, we release it live on your server and submit your URL to the major search engines.
We give as much latitude as we possibly can. After you’ve identified the general format and color schemes of your preferred design, we’ll complete up to 2 rounds of major revisions at no charge. All minor revisions are provided at no charge.
Yes. Our web design and development service includes configuration of your email accounts, detailed monthly traffic reports and basic search engine optimization services. Basic SEO includes submission of your site to the major search engines, and the setup of your primary metatag information (Page Title, Description and Keywords). Additionally, your site is built from the ground up with search engine friendly technologies and methods.

We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance, web hosting, seo and marketing, domain registration and graphic design and print. We have you covered!

System from Bruce Marcia and Associates offers three options for maintaining and refreshing your site content. We don’t care which option you choose, but we strongly encourage you to update your site regularly.

  • The Pay as You Go Plan: Call us when you need to add to or make a change to your content. We’ll complete your request within 48 hours, and bill you at our standard hourly rate. Urgent requests can generally be completed within a few hours for an additional charge.
  • Ongoing Maintenance Plan: Sign up for one of our ongoing maintenance plans, and you’ll receive a discount on our standard rates.
  • Content Management System (CMS): Purchase a Content Management System from Bruce Marcia and Associates and make all the changes you want. Perfect if your site requires frequent updates.

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It is helpful to us if you are able to provide text and photographs in electronic form – for example, the files output by a digital camera and the copy in MS word, PDF or similar format. If this is not possible, we can help get your information ready for use on the website. We will also provide you instructions on how to upload the material via FTP or email.

No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, we work hard so that the outlined price quote is strictly adhered to. Web design is very much an evolutionary process and often clients change the scope of a project once underway.  If the need to alter the price quote arises, we will communicate this to you before any extra work is started. I changes and/or additions are requested by the client additional costs will be agreed to.

There are many different methods which can be used to update websites. The method you choose and the functionality we build into your website design is solely up to yourself and your budget restrictions. Of course, Bruce Marcia and Associates are always available to help you with any future additions and changes you would like. We will be glad to advise you which method will suit your needs.

If you have a small website consisting of just a few pages and will only wish to make changes very infrequently, then usually it is more cost effective simply to ask Yucatan Design to carry out these changes for you. Other methods which are frequently chosen are largely dependent upon how much data or information and pictures you have and how you store this information at present.

We can provide an on line content management system where you can either update individual products/pages/services or particular sections of your website. e.g. company news.

Alternatively we can provide functionality such that you can upload your entire product ranges to the website in one action using spreadsheets etc. We can also add databases if you wish.

Yes – we are your one stop shop providing all your web services. No more – not knowing who to call if you have problems – we can register your domain name – design your website – provide your web hosting and arrange your email accounts for you.

No. As the account administrator, only we have access to the server technical support.  In case of technical issues, simply e-mail or call us to report the issue and we will do our best resolved as quickly as possible. Support needs will be resolved within 24 hours, or sooner.

If you prefer to administer your own hosting account we can provide you with access to your online cPanel which will allow you to add, delete and modify E-mail addresses, install mysql databases, FTP accounts more.

Yes. We have Secure Servers (SSL) which use the latest encryption methods to ensure that your customers can buy from you website knowing that the information they enter is secure and safe. We offer secure SSL certificates for web domains with maintenance for 150.00/year.

We would prefer to see you hosting your sites with us but its not required at all. Our web design packages are designed to offer you a completely stand alone product then anything else within our company. After your design is completed feel free to host it with any company that you feel matches your needs. Please note that large websites may require sufficient amounts of memory and using shared hosting services are not advisable.

As a company we look to provide the following guarantees to our customers:

  • We guarantee that your web design work will be completed in a timely manner.
  • We guarantee that your web design work will be aesthetically pleasing.
  • We guarantee that your web design work will be intuitive to your visitors.
  • We guarantee to work with you every step of the design process until it is completed and you are 100% satisfied with our work.

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